Privacy Policy

Wild Robin Casino — Privacy Policy

At Wild Robin Casino, we prioritize the privacy and security of our players. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our platform. By using our website or services, you consent to the practices described herein. Our approach aligns with UK data protection laws, including the Data Protection Act 2018 and the UK GDPR.
By accessing or using our platform, you agree to the terms outlined below

1. Information We Collect

To operate our services properly and meet legal requirements, we collect several types of information.

Basic personal details such as your name, date of birth, address, email, and phone number.
Account-related information like login credentials and transaction history.
Technical data including IP address, browser type, and device information.
Gameplay activity such as bets placed, games played, and session duration.
Responsible gambling data, including limits or self-exclusion settings.
Some of this information is provided directly by you, while other data is collected automatically when you use the site.

2 How We Use Your Information

We only use your data where necessary. The main purposes include
Creating and managing your account.
Processing deposits and withdrawals.
Keeping the platform secure and preventing fraud.
Meeting legal and regulatory obligations.
Improving our services and user experience.
Sending updates or promotions only if you have agreed to receive them.
We do not sell your personal information to third parties.

3. Trusted UK Gambling Resources

We encourage players to stay informed about responsible gambling and seek support when necessary. Below is a list of authoritative UK resources:

4 Cookies

We use cookies to keep the site working properly and to improve your experience. Cookies help us keep you logged in, understand how the site is used, and remember your preferences.
You can disable cookies in your browser settings, but some parts of the site may not function correctly.

5 Your Rights

Under UK data protection laws, you have the right to access the personal data we hold about you. You can request corrections if the data is inaccurate, ask for deletion where applicable, limit how your data is used, and withdraw consent for marketing.
If you want to exercise any of these rights, you can contact us directly.

6 Security

We take security seriously and use standard measures to protect your data. This includes encrypted connections, secure storage systems, restricted access for staff, and regular system checks.
Payments are handled by trusted providers, and we do not store full card details.

7 Financial Data

When you make deposits or withdrawals, we process necessary payment data. This is used only to complete transactions, prevent fraud, and meet legal obligations.
We may share relevant data with payment providers or authorities if required by law.

8 Responsible Gambling

We monitor activity to help promote safer gambling. This includes tracking betting patterns, session time, and deposit behavior.
If we detect unusual activity, we may suggest limits or provide access to support resources.

9 UK Regulatory Bodies

We follow UK regulations and cooperate with official organizations.

10 Data Retention

We keep your data only as long as necessary. Financial and legal records may be stored for up to five years. Inactive accounts may be anonymized after this period.

11 Data Transfers

Some services we use may process data outside the UK. In such cases, we ensure proper protection standards and legal safeguards are in place.

12 Player Activity Chart

13 Updates

We may update this policy from time to time. Any changes will be posted on this page.

14 Contact

Wild Robin Casino
221B Baker Street
London NW1 6XE
United Kingdom
Email [email protected]